In many dynamic emerging markets, labor laws and enforcement have not kept pace with the growth in global trade. Volatile and unpredictable supply chains can sometimes mean volatile and unpredictable income and working conditions for the people that are the collective engine of global commerce.

This is why, as a leader in emerging markets logistics, Agility must take the lead by setting and enforcing a high standard for the protection of human rights and wellbeing for everyone in our operations. Since 2008, we’ve been doing just that.

Our Human Rights Promise

Protection for Complainants

Protection for Complainants

Agility investigates all reported ethics grievances while protecting complainants. Agility forbids any retaliatory action toward anyone raising a grievance in good faith.

No Child Labor

No Child Labor

Agility does not employ anyone under legal working age, and ensures no one under 18 works in hazardous conditions.

No Forced Labor

No Forced Labor

We prohibit the use of forced labor, including labor demanded of employees because of their debt. We don’t tolerate agencies charging prospective employees illegal recruitment ‘fees’ or bribes, and will not hold passports without voluntary consent.

Fair Work Hours & Wages

Fair Work Hours & Wages

Agility strives to compensate employees fairly, and comply with all minimum or living wage requirements, overtime and benefit laws, we do not allow disciplinary measures that cause an employee to work without pay.

Freedom of Association

Freedom of Association

Agility takes an open attitude towards collective bargaining, where permitted by law, and will not hinder the development of means for independent and free association.

No Discrimination & Harassment

No Discrimination & Harassment

Agility does not discriminate on the basis of race, color, religion, gender, age, nationality, sexual preference, disability, or any other factors prohibited by applicable laws. Agility is committed to providing a work environment that is free from all types of harassment.

Health, Safety & the Environment

Health, Safety & the Environment

Agility ensures all employees have the right training and equipment to perform their job safely and healthily. Accommodations, when provided, are clean, safe and secure.

Community & Stakeholder Engagement

Community & Stakeholder Engagement

Establishing open dialogue with the communities in which we work is essential to identify and collaboratively address any fair labor issues in our supply chain.

Our Fair Labor Program

The Agility Fair Labor Program embeds respect for human rights into our organisation, ensuring that all employees know their rights and how to exercise them. Driven from the highest leadership in the business, the program includes a comprehensive human rights policy and implementation tools.

OUR 2025 GOALS

100% of countries identify their own human rights risks

100% of employees trained on human rights

100% of largest emerging market operations are audited every two years

HOW IT WORKS

For our largest operations in Asia and the Middle East, HR managers submit a human rights self-assessment for their country. All country management and HR employees go through a management training session, where they apply our policies through real scenarios taken from across our operations. A select group of Fair Labor trainers roll-out the program to all employees, including those hired by a 3rd party, and ensure each site has a responsible person, fair labor posters and that the anonymous grievance reporting channels are clearly posted. Once the training is complete, all non-compliance areas are addressed and an audit follows. The cycle repeats every 2 years.

Step 1.
Self-Assessment conducted within the past year

Step 2.
Management training

Step 3.
Employee roll-out

Step 4.
3rd party audit

OUR PROGRESS*

PROGRESS BY REGION*

Middle East and Africa
Asia & the Pacific
Reporting country
Self-Assessment conducted w/n the past year
Management training conducted
Employee roll-out completed
Audit completed
Algeria
Bahrain
2019
Egypt
2020
Iraq
Jordan
2018
Kenya
2018
Kuwait
2019
Lebanon
2018
Oman
Saudi Arabia
South Africa
Turkey
United Arab Emirates, Abu Dhabi
2019
United Arab Emirates, Dubai
2019
Reporting country
Self-Assessment conducted w/n the past year
Management training conducted
Employee roll-out completed
Audit completed
Australia
Bangladesh
2018
China
2019
Hong Kong
2019
India
2018
Indonesia
2018
Malaysia
2018
Pakistan
2018
Philippines
2018
Singapore
2019
Thailand
2018
Vietnam
2019
Middle East
and Africa
Asia &
the Pacific

*How we measure progress: 

  1. 100% of countries understand human rights risks: 73 countries are required to conduct a self-assessment survey each year. Their human resources managers must undergo an annual training on the Fair Labor program. The denominator for this percentage is the headcount covered by the number of countries that have completed both the self-assessment and management training.
  2. 100% of employees trained: For full-service operations in the Middle East, Africa and Asia, human resources managers are required to conduct an employee roll-out to ensure that all employees, including subcontractors, are aware of their rights and how to report a grievance. For operations in the Americas and Europe, human rights managers are trained on the program, and are required to incorporate the fair labor training video into onboarding. The percentage here is of total headcount in countries that fulfill the requirements based on their region and scale.
  3. 100% of full-service emerging market operations audited: We assess human rights risk for our business on the basis of the scale of our operations, the presence of potentially vulnerable employees, including subcontracted or foreign migrant workers, and the country regulatory environment. We have identified 26 operations in the Middle East and Asia Pacific, reflected in the table above, for full participation in our Fair Labor program. For these countries, in addition to the first 2 steps, they are required to undergo a 3rd party social audit every 2 years. This audit must cover all aspects of the fair labor program. If no 3rd party audit is requested by a customer, the operations must voluntarily undergo an audit.

Case Studies

Taqdeer Award for Agility Dubai

In 2018, Agility Global Integrated Logstics was among 31 companies, from an original group of 425 applicants, which received the Taqdeer Award for providing the best working conditions for laborers. This award goes to distinguished companies operating in construction, manufacturing, services and free zones in Dubai, United Arab Emirates, recognizing and rewarding the organizations for creating and maintaining world-class working conditions.

More from Our People

Diversity

Agility employees are at the heart of the company’s success. Our people define our character, deliver our performance, and possess the specialized knowledge that differentiates us a company.

Health & Safety

At Agility, we’ve set a global Target Zero to achieve a zero-incident work environment for all of facilities. When it comes to the health and wellbeing of our people, no other target makes sense.