Humanitarian Operations

Major humanitarian emergencies create enormous logistics challenges. Agility partners with the humanitarian community to donate logistics expertise, assets, and services when they are needed the most.

2016 & 2017 Humanitarian Responses

In 2016 & 2017 Agility responded to nine humanitarian emergencies, including six Logistics Emergency Team (LET) triggered humanitarian responses or preparedness projects.

Emergency-Response - Agility

Emergency Response

In 2016, Agility donated storage and transportation services following earthquakes in Ecuador and Japan and Hurricane Matthew in Haiti. In 2017, Agility donated refrigerated storage support to humanitarian partners supporting displaced persons in need of medical assistance in Bangladesh and Yemen. We also donated and transported relief items to disaster affected people in Puerto Rico and Peru.

Preparedness-Projects. - Agility

Preparedness Projects

According to the UNDP, “every dollar spent reducing people’s vulnerability to disaster saves around US$7 in disaster response and reconstruction.” Preparedness activities help create vital linkages between the humanitarian sector, the public and private sectors, and ensure that local actors on the ground have the knowledge and assets to respond when disaster strikes. In 2016 and 2017, Agility contributed to Logistics Capacity Assessments in Somalia and Iraq, among other training and capacity building activities.

2006 - 2017 Humanitarian Responses

Logistics Emergency Teams

Logistics Emergency Teams (LET) is a cross-industry collaboration that supports the United Nations World Food Programme. It allows the humanitarian community to make a single phone call to access the combined and coordinated services of four major logistics companies: Agility, DP World, Maersk and UPS. The LET partners focus on responding to sudden onset natural disasters, as well as working with the Logistics Cluster to assist local governments and NGO’s to prepare for humanitarian emergencies in high-risk or disaster prone geographies.

Since its establishment, Agility and its LET partners have supported humanitarian relief responses or preparedness projects in Bangladesh, Chile, Ecuador, Ghana, Haiti, Indonesia, Iraq, Japan, Kuwait, Myanmar, Nepal, Pakistan, the Philippines, Yemen, the Horn of Africa and other locations.

Humanitarian assistance needs have continued to grow since the LET’s founding, and in 2018 more than 80% of the Logistics Cluster’s humanitarian funding and resources are allocated to responses to complex emergencies and supporting displaced persons affected by armed conflict. In 2017 Agility expanded the scope of its LET engagement to include the ability to respond to calls for assistance during complex emergencies.

Logistics Emergency Teams (LET) is a cross-industry collaboration that supports the United Nations World Food Programme. It allows the humanitarian community to make a single phone call to access the combined and coordinated services of four major logistics companies: Agility, DP World, Maersk and UPS. The LET partners focus on responding to sudden onset natural disasters, as well as working with the Logistics Cluster to assist local governments and NGO’s to prepare for humanitarian emergencies in high-risk or disaster prone geographies.

Since its establishment, Agility and its LET partners have supported humanitarian relief responses or preparedness projects in Bangladesh, Chile, Ecuador, Ghana, Haiti, Indonesia, Iraq, Japan, Kuwait, Myanmar, Nepal, Pakistan, the Philippines, Yemen, the Horn of Africa and other locations.

Humanitarian assistance needs have continued to grow since the LET’s founding, and in 2018 more than 80% of the Logistics Cluster’s humanitarian funding and resources are allocated to responses to complex emergencies and supporting displaced persons affected by armed conflict. In 2017 Agility expanded the scope of its LET engagement to include the ability to respond to calls for assistance during complex emergencies.

United Nations Refugee Agency (UNHCR)

In both 2016 and 2017, Agility raised funds to support the United Nations Refugee Agency (UNHCR) to provide aid for Syrian refugees living in Jordan. The donated funds provided cash transfers through a program that uses iris scanning technology to enable refugees to access funds without the need for a bank card or PIN code. Jordan is the first country in the world where humanitarians are using this technology. Agility matched employee contributions dollar for dollar during a month-long campaign in 2017 and raised US$39,900.

These campaigns and donations provided financial means for food and other necessities to support more than 480 Syrian families – or close to 2,400 refugees displaced by the Syrian conflict.

Innovate for Refugees

In 2017 & 2018, Agility sponsored the Innovate for Refugees technology competition, an initiative by the MIT Enterprise Forum (MITEF) Pan Arab. The competition looks for the best tech-driven solutions to address the challenges faced globally by refugees. Projects were judged on innovation, scalability, team, financial sustainability, and impact.

“More than 75% of the cost for emergency humanitarian assistance comes from supply chain operations. Agility globally supports its humanitarian partners by donating supply chain resources to help humanitarians provide critically needed materials to crisis-affected people in need of assistance. We are proud of our team members who contribute each year to our humanitarian assistance program by deploying to the field or working directly with humanitarian logisticians in active response operations.”

Frank Clary, Vice President, Corporate Social Responsibility

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